About shopping

All products are available in stock. We ship orders within 24 hours of their purchase through Packeta, with the option of delivery to collection points or by courier to an address. The final price of postage depends on the size of the order. For larger orders, the delivery time may be extended by one day. 

Withdrawal from the purchase contract

You have the right to withdraw from the purchase contract without giving a reason within 14 days from the day of receiving the goods. To exercise the right to withdraw from the contract, you can use the model form "Withdrawal from a purchase contract concluded at a distance". You must fill out this form and send it by mail at the address: BILY, s.r.o., Liptovská Porúbka 117, 033 01 Liptovská Porúbka. You can read more in the information about withdrawing from the purchase contract .

Complaints

Customer satisfaction and good name really matter to us, that's why we always try to resolve complaints as quickly as possible to your maximum satisfaction. In case of a problem with your order, fill out the complaint form here: https://antci.com/goods-complaints/