Terms and conditions

Business conditions for the Antci online store

1. General provisions

1.1. These general terms and conditions govern the rights and obligations of the contracting parties resulting from the purchase contract concluded between the seller, which is BILY s.r.o. , Liptovská Porúbka 117, 03301 Liptovská Porúbka ID number: 46 866 833 registered in the OR led by the District Court of Žilina, department: Sro, insert 57590VL (hereinafter referred to as "the seller") and the buyer, the subject of which is the purchase and sale of goods on the website www.antci.com - the seller's electronic store.
Seller's contact details:
Postal address: BILY s.r.o., Liptovská Porúbka 117, 033 01 Liptovská Porúbka
Account number for non-cash payments: SK93 0900 0000 0050 3453 9568
Telephone: 00421 917 532 079
E-mail: info@antci.com
Supervisory body:
Slovak Trade Inspection (SOI)
SOI Inspectorate for the Žilina Region , Predmestská 71, 011 79 Žilina 1
Department of Technical Inspection of Products and Consumer Protection
Phone: 041/724 58 68
Web: www.soi.sk

1.2. The contracting parties have agreed that by sending the order to the seller, the buyer confirms that he agrees to by the fact that these general terms and conditions and their terms and provisions will apply to all purchase contracts concluded on any e-commerce website operated by the seller, on the basis of which the seller will deliver the goods presented on the website in question to the buyer (hereinafter referred to as the "purchase contract ") and to all relations between the seller and the buyer, arising especially when concluding a purchase contract and claiming goods.
1.3. The general terms and conditions are an integral part purchase contract. In the event that the seller and the buyer enter into a written purchase contract in which they agree on terms different from the general terms and conditions, the provisions of the purchase contract will take precedence over the general terms and conditions.
1.4. The list of goods on any e-commerce website operated by the seller is a catalog of normally delivered goods, and the seller does not guarantee the immediate availability of all listed goods. The availability of the goods will be confirmed for the buyer based on the buyer's question.

2. Method of concluding the purchase contract

2.1. The purchase contract is concluded by the seller's binding acceptance of the proposal for the conclusion of the purchase contract by the buyer in the form of an e-mail message from the buyer sent to the seller and/or in the form of a form completed and sent by the buyer on the seller's website and/or in the form of a telephone order from the buyer to the seller (hereinafter referred to as "order").
2.2. Binding acceptance of the buyer's order by the seller is a telephone or e-mail confirmation by the seller to the buyer of acceptance of the order after the previous acceptance of the order by the buyer and after verification of the availability and delivery date of the goods requested by the buyer, marked as "order confirmation ". The automatically executed notification of the acceptance of the order into the electronic system of the seller, which you will receive at your e-mail address immediately after sending your order, is not considered binding acceptance of the order. If necessary, all other information regarding your order will be sent to your e-mail address.
2.3. The binding acceptance of the order includes information about the name and specification of the goods, the sale of which is the subject of the purchase contract, further information on the price of the goods and/or other services, information on the delivery time of the goods, the name and information on the place where the goods are to be delivered and information on the price, conditions, method and date of transportation of the goods to the agreed place of delivery of the goods for the buyer, information about the seller (business name, registered office, ID number, entry number in the commercial register, etc.) or other information.
2.4 . The buyer can deliver to the seller by e-mail or by phone within 48 hours from the delivery of the order a notification that he is canceling the order. The buyer is obliged to state the name, e-mail address and description of the ordered goods in the order cancellation notification. In case of cancellation of the order, the seller does not charge the buyer any fees related to the cancellation of the order. In the event that the buyer has paid the seller the purchase price, or part of it, in the time before the cancellation of the order, the seller will return the already paid purchase price or part of it within 7 days from the cancellation of the order by transfer to the buyer's bank account, unless the contracting parties agree on another method of returning the purchase price prices.

3. Rights and obligations of the seller

3.1. The seller is obliged:
- - on the basis of the order confirmed by the seller, deliver the goods to the buyer in the agreed quantity, quality and date and pack them or equip them for transport in a manner necessary for their preservation and protection,
  - ensure, so that the delivered goods comply with the valid legal regulations of the Slovak Republic
  - hand over to the buyer together with the goods in written or electronic form at the latest all documents necessary for taking over and using the goods and other documents prescribed by valid legal regulations (instructions in the Slovak language, warranty card, delivery note, tax document)
3.2. The seller has the right to proper and timely payment of the purchase price from the buyer for the delivered goods.
3.3. The seller has the right to cancel the order if, due to stock out or unavailability of the goods, he is unable to deliver the goods to the buyer within the period determined by these terms and conditions or at the price indicated in the online store, unless an alternative payment is agreed with the customer. The customer will be informed about the cancellation of the order by phone or e-mail, and in case of payment of the purchase price or part of it, the funds will be returned to him within 15 days to the account specified by him, unless otherwise agreed with the seller.

4. Rights and obligations of the buyer

4.1. The buyer is obliged:
- - - take over the purchased or ordered goods,
    - pay the agreed purchase price to the seller within the agreed due date, including the costs of delivering the goods,
    - do not damage the good business name of the seller,
    - confirm receipt of the goods in the delivery note with your signature or the signature of a person authorized by him and a stamp, if available
4.2. The buyer has the right to deliver the goods in the quantity, quality, date and place agreed by the contracting parties in the binding acceptance of the order.

5. Delivery and payment conditions

5.1. The goods are sold according to the displayed samples, catalogs, type sheets and sample books of the seller located on the website of the electronic store of the seller.
5.2. The seller is obliged to fulfill the buyer's order and deliver the goods to the buyer within 3 working days from the delivery of the goods by the supplier or manufacturer of the goods to the seller.
5.3. The buyer is obliged to take over the goods at the place indicated in the acceptance of the buyer's order by the seller. In the event that there is a delay in the delivery of the goods by the seller, the seller is entitled to unilaterally extend the deadline for the delivery of the goods, even repeatedly, for which the seller will issue a confirmation to the buyer. In the event that the buyer does not take over the goods within 7 days after the expiration of the period specified in the purchase contract, the binding acceptance of the order or unilaterally extended by the seller, the seller is entitled to charge the buyer a storage fee of €20.00 for each day of storage of the goods. After 14 days have passed since the day when the buyer was obliged to take over the goods, the seller is entitled to withdraw from the purchase contract and sell the goods to a third party. After the sale of the agreed goods to a third party, the deposit for the agreed goods paid by the buyer is counted in the full amount towards the contractual fine, which the buyer is obliged to pay to the seller.
5.4. The seller is entitled to invite the buyer to take over the goods before the expiry of the period agreed in the purchase contract.
5.5. Weight, dimensions and other data about the goods contained in catalogs, prospectuses and other documents of the seller located on the website of the seller's electronic store are non-binding data.
5.6. The place of delivery of the goods is the place indicated in the acceptance of the order by the seller, unless the contracting parties agree otherwise in the purchase contract.
5.7. In the event that the seller delivers the goods to the buyer to the place specified in the purchase contract by the buyer , the buyer is obliged to take over the goods personally or to ensure that the goods are taken over by a person whom he authorizes in the event of his absence to take over the goods specified in the purchase contract and to sign the protocol on the delivery and handover of the goods. The third party authorized to take over the goods specified in the purchase contract is obliged to submit to the seller the original or a copy of the purchase contract and the proof of payment for the goods and a written power of attorney. If it is necessary to repeat the delivery of the goods due to the absence of the buyer at the place specified in the purchase contract, all costs incurred will be covered by the buyer, in particular the repeated delivery of the goods to the place of destination in the purchase contract and storage in the amount specified in point 2 of this article of these general commercial terms conditions. The goods are considered delivered at the moment of delivery of the goods to the address specified in the binding acceptance of the order and taken over at the moment of physical acceptance of the goods by the buyer, respectively. by his authorized representative or by refusing to accept the goods, which the carrier will indicate in the protocol on the delivery and handover of the goods.
5.8. The buyer is recommended to check the shipment, i.e. the goods as well as its packaging immediately after delivery. If the buyer discovers that the goods or the packaging of the goods is mechanically damaged, he is obliged to notify the carrier of this fact and check the condition of the goods in his presence. In the event of damage to the goods, the buyer is obliged to make a record of the extent and nature of the damage to the goods, the correctness of which will be confirmed by the carrier. On the basis of the record thus prepared and delivered to the seller, the seller can subsequently provide the removal of the defect in the goods, a discount on the goods or, in the case of irreparable defects in the goods, supply the buyer with new goods.
5.9. The buyer is entitled in case of non-delivery of the goods by the seller within the period specified in 5.2. Business conditions to withdraw from the purchase contract and the seller is obliged to return to the buyer the already paid part of the purchase price within 15 days from the delivery of the withdrawal from the purchase contract by cashless transfer to the buyer's account specified by the buyer.
5.10. Buyers will receive an invoice by e-mail for each shipment. Where a warranty certificate is required, it will be received in the package.
5.11.The buyer can use the following payment methods: In cash upon receipt of the goods, by bank transfer on account. Payment by credit card and online payment through the Besteron payment gateway. Payment upon receipt of the goods (cash on delivery) is charged in the amount of €1.50
5.12.The seller uses the following transport companies to deliver the goods: Slovenská pošta, a.s. and Packeta Slovakia s.r.o. The price for delivery depends on the size and weight of the ordered goods and is calculated at the checkout before confirming the order.

6. Purchase price

6.1. The buyer is obliged to pay the seller the purchase price of the goods agreed in the purchase contract and/or according to the seller's price list valid at the time of closing of the purchase contract, including the costs of delivery of the goods (hereinafter referred to as the "purchase price") in the form of cash payment at the seller's designated establishment, cash on delivery at the place of delivery of the goods, cash on delivery through a company providing postal services or by cashless transfer to the seller's account, specified in the binding acceptance of the order.
6.2. The seller reserves the right to change the purchase price in the event of a change in legal regulations, a change in prices from manufacturers or suppliers of goods.
6.3. If the buyer pays the seller the purchase price by non-cash transfer, the date of payment is considered the day when the entire purchase price was credited to the seller's account.
6.4. The buyer is obliged to pay the seller the purchase price for the agreed goods within the period according to the purchase contract, but at the latest upon taking over the goods.
6.5. In the event that the buyer pays the seller the purchase price for the goods agreed in the purchase contract, the buyer is entitled to withdraw from the purchase contract and demand the return of the purchase price only in accordance with the applicable laws of the Slovak Republic.
6.6. In the event that the buyer withdraws from the purchase contract before payment of the entire purchase price, the contracting parties have agreed that the paid deposit for the purchase price will will count the full amount of the contractual fine, which the buyer is obliged to pay to the seller, unless otherwise agreed in the purchase contract.
6.7. In case, if the buyer does not pay the seller the full purchase price when taking over the goods, the parties to the contract have agreed that the seller is entitled to withdraw from the purchase contract and the paid deposit for the purchase price will be included in the full amount of the contractual penalty, which the buyer is obliged to pay to the seller, if in the purchase contract unless otherwise agreed.
6.8. The costs associated with assembly and delivery are not included in the purchase price of the goods and the seller is not obliged to provide these services to the buyer .
6.9. All promotions are valid until stocks last, unless otherwise stated for a specific product.

7. Acquisition of ownership and passing of the risk of damage to the goods

7.1. The buyer acquires ownership of the goods only upon full payment of the entire purchase price for the goods.
7.2. The risk of damage to the goods passes to the buyer at the time when he takes over the goods from the seller, or if he does not do so in time, then at the time when the seller will allow handling of the goods and the buyer will not take over the goods.

8. Complaints procedure (responsibility for defects, warranty, complaints)

8.1. The seller is responsible for product defects and the buyer is obliged to submit the claim immediately to of the seller according to the applicable complaint procedure.
8.2. The complaint procedure applies to goods purchased by the buyer from the seller in the form of electronic commerce on the electronic commerce website p>
8.3. The buyer does not have the right to make a claim for defects of which the seller was informed at the time of concluding the contract, or of which, taking into account the circumstances under which it was purchase contract concluded, he had to know.
8.4. When the buyer makes a complaint, the buyer must immediately notify the seller of this fact via the means of communication listed on the seller's website.
8.5. The seller is obliged to process the complaint and terminate complaint procedure in one of the following ways within 7 working days:
- handing over repaired goods,
- exchange of goods,
- returning the purchase price of the goods,
- paying an appropriate discount from the price of the goods,
- justified by rejecting the goods claim.

8.6. The right to use the warranty with the seller expires by the buyer :
- failure to submit proof of payment, delivery note or warranty certificate, accessories or product documentation,
- failure to report obvious defects when receiving the goods ,
- mechanical damage to the goods caused by the buyer

8.7. In the event that the seller terminates the complaint procedure as a justified rejection of the complaint, but the product defect objectively exists and has not been removed, the buyer can exercise his right to remove the product defect through the court.

9. Personal data and their protection

9.1. The contracting parties have agreed that the buyer, if he is a natural person, is obliged to notify the seller of his first and last name, address of permanent residence including zip code, telephone number or e-mail address.
9.2. The contracting parties have agreed that the buyer in the event that is a legal entity, he is obliged to notify the seller of his business name, registered office address, including zip code, social security number, telephone number and email address.
9.3. The buyer by concluding the of the contract declares that he agrees in accordance with section § 7 par. 1 of Act no. 428/2002 Coll. on the protection of personal data as amended (hereinafter referred to as "ZnOOÚ"), for the seller to process and store his personal data, especially those listed above and/or which are necessary for the seller's activities and to process them in all of his information systems. At the same time, the buyer gives the seller his consent to provide personal data to another person. The seller undertakes to handle and dispose of the buyer's personal data in accordance with the applicable legal regulations of the Slovak Republic. The buyer grants the seller this consent for a certain period until the purpose of processing the buyer's personal data is fulfilled. After fulfilling the purpose of the processing, the seller shall immediately dispose of the buyer's personal data. The buyer can withdraw consent to the processing of personal data at any time in writing. The consent expires within 1 month from the delivery of the revocation of consent by the buyer to the seller.
9.4. The seller declares that in accordance with sec. § 6 par. 1 letter c) ZnOOÚ will acquire personal data exclusively for the purpose of concluding a purchase contract between the seller and the buyer.
9.5. The seller declares that in accordance with sec. § 6 par. 1 letter e) ZnOOÚ will collect personal data for purposes other than those listed in point 9.5. ORP specifically and will ensure that personal data is processed and used exclusively in a manner that corresponds to the purpose for which it was collected and that it will not be combined with personal data obtained for other purposes.
9.6. The seller declares that in accordance with § 6 par. 1 letter i) ZnOOÚ will process personal data in accordance with good morals and will act in a way that does not contradict ZnOOÚ or other generally binding legal regulations and will not circumvent them. The seller declares that he will not force or condition the consent of the person concerned by the threat of rejection of the contractual relationship, service, goods or obligation established for the seller.
9.7. Buyer has the right, based on a written request, to request from the seller:
- are the subject of processing, in a generally comprehensible form, information on the state of processing of his personal data in the information system to the extent according to § 26 par. 3 ZnOOÚ; when issuing a decision according to paragraph 4 letter b) ZnOOÚ, the buyer is entitled to become familiar with the procedure for processing and evaluating operations,
- in a generally comprehensible form, accurate information about the source from which he obtained his personal data for processing,
- liquidation of her personal data, if the purpose of their processing has been fulfilled according to § 13 par. 1 ZnOOÚ; if the subject of processing is official documents containing personal data, he can request their return,
- elimination of his personal data, which are the subject of processing, if there has been a violation of the law.
9.8. The right of the buyer can be restricted only according to paragraph 1 letter d) and e) ZnOOÚ, if such a restriction results from a special law or its application would violate the protection of the buyer, or the rights and freedoms of other persons would be violated.
9.9 . Based on a free written request, the buyer has the right to object to the seller's processing of his personal data, which he assumes are or will be processed for direct marketing purposes without his consent. consent and request their liquidation,
- use of personal data referred to in § 7 par. 4 letters d) 9.8. for the purposes of direct marketing in postal communication, or
- providing personal data referred to in § 7 par. 4 letters d) 9.8. for the purposes of direct marketing.
9.10. Buyer on the basis of a free written request or in person, if the matter cannot bear delay, he has the right to object at any time to the seller
- to the processing of personal data in cases according to § 7 par. 4 letters a), e), f) or g) ZnOOÚ by stating legitimate reasons or presenting evidence of unauthorized interference with its rights and interests protected by law, which are or may be damaged in a specific case by such processing of personal data; if this is not prevented by legal reasons and it is proven that the buyer's objection is justified, the seller is obliged to block and dispose of personal data, the processing of which the buyer objected to, without undue delay, as soon as the circumstances allow,
- and not to submit to the seller's decision, which would have legal effects or a significant impact for it, if such a decision is issued solely on the basis of automated processing of his personal data. The buyer has the right to ask the seller to review the issued decision by a method different from the automated form of processing, while the seller is obliged to comply with the buyer's request, so that the decisive role in the review of the decision will be played by an authorized person; the seller informs the buyer about the method of examination and the result of the finding within the deadline according to § 21 par. 3 ZnOOÚ. The buyer does not have this right only if it is established by a special law in which there are measures to ensure the legitimate interests of the buyer, or if the decision was made during the conclusion or performance of the contract concluded between the seller and the buyer, provided that the buyer's request was met, which is the content of the contract, or the buyer has been granted the right to express his opinion at any time during the validity of the contract based on the agreement.If the buyer suspects that his personal data is being processed without authorization, he can report it to the Office for Personal Data Protection. If the buyer does not have full legal capacity, his rights can be exercised by a legal representative. If the buyer is not alive, his rights, which he had according to ZnOOÚ, can be exercised by a close person. Requirements of the buyer according to § 20 par. 1 letter a), d) to f) ZnOOÚ will be fulfilled by the seller free of charge. Information according to § 20 par. 1 letter b) and c) ZnOOÚ, the seller will provide the buyer free of charge, with the exception of payment in an amount that may not exceed the amount of material costs associated with making copies, importing technical media and sending information to the buyer, unless a special law provides otherwise. The seller complies with the buyer's requirements according to § 20 ZnOOÚ and informs it in writing no later than 30 days after receiving them. Limitation of the buyer's rights according to § 20 par. 1 letter d) and e) ZnOOÚ, the seller shall immediately notify the affected person and the authority in writing.

10. Withdrawal from the purchase contract

10.1. The seller is entitled to withdraw from the purchase contract in the event that the stock is sold out, the goods are not available, or if the manufacturer , the importer or supplier of the goods agreed in the purchase contract has stopped production or made such serious changes that made it impossible to fulfill the seller's obligations arising from the purchase contract or for reasons of force majeure, or if, even after making all the efforts that can be fairly required of him, he is unable to deliver goods to the customer within the period determined by these terms and conditions or at the price stated in the online store. The seller is obliged to immediately inform the buyer about this fact and to return to him the already paid deposit for the goods agreed in the purchase contract within 15 days from the notification of withdrawal from the contract by transfer to the account specified by the buyer.
10.2. The buyer is entitled to withdraw from the purchase contract within 14 days of taking over the goods without giving a reason in accordance with clause § 7 et seq. Act No. 102/2014 Coll. on consumer protection in distance selling and as amended (hereinafter referred to as the "Act on consumer protection in distance selling").
10.3. Buyer by sending the order to the seller, he confirms that the seller has timely and properly fulfilled his information obligations according to section § 10 of the Act on the Protection of Consumers in Mail Order Sales.
10.4. The buyer must make a withdrawal from the contract in writing in the form of a completed form, the form of which will be determined by the seller and places its pattern on the seller's website. At the same time, he is obliged to return the purchased goods to the seller's address within 14 days from the date of withdrawal from the contract.
10.5. In the event that the buyer withdraws from the contract and delivers to the seller goods that are used and damaged or incomplete, the seller has to compensate for the damage caused by the buyer to the purchased goods.
10.6. The seller returns in the event of a valid withdrawal from the contract, the purchase price, including the costs incurred by the buyer in connection with ordering the goods, if the buyer together with the goods submits to the seller written documents on the costs incurred by the buyer in connection with the ordering of the goods. The buyer bears the costs of returning the goods only if the goods did not fully meet the quality requirements and were defective at the same time. Goods of the same or similar characteristics as those listed in the goods offer on the seller's website are considered to fully meet the quality requirements.
10.7. In case , that the buyer does not fulfill any obligation specified in point 10.4. and 10.5. of these general terms and conditions, withdrawal from the purchase contract is not valid and effective and the seller is not obliged to return the purchase price to the buyer and is also entitled to reimbursement of the costs associated with sending the goods back to the buyer.Download the form for withdrawing from the purchase contract

11. Final provisions

11.1. The seller reserves the right to change these general terms and conditions. The obligation of written notification of changes in these general terms and conditions is fulfilled by placing it on the website of the seller's electronic store.
11.2. If the purchase contract is concluded in written form, any change to it must be in written form .
11.3. In case of doubt, the contracting parties have agreed that the period of use is considered to be the time from the delivery of the goods to the buyer according to point 5.7. of these general terms and conditions until the day of delivery of the goods to the seller according to point 11.4. of these general terms and conditions.
11.4. The contracting parties have agreed that communication between them will be carried out in the form of e-mail messages.
11.5. These general terms and conditions become effective against the buyer upon conclusion of the purchase contract.
11.6. By sending the order, the buyer confirms that he has read these general terms and conditions and agrees with them in their entirety.